Professional Services Built on 50 Years of Enterprise Experience

Alongside our software products, Ettrick Intelligence provides a range of professional technology services to UK businesses and trade associations. Every service is delivered personally by our founder — with the same enterprise standards applied to a £120m ERP project applied to every client engagement, regardless of size.

Bespoke Membership Management for Trade Associations

Your members are your business. Your membership system should reflect that.

Generic CRM systems weren’t built for trade associations. They don’t understand membership tiers, renewal cycles, committee structures or the specific reporting your board needs. Off-the-shelf solutions mean compromising how you work to fit the software.

Ettrick Intelligence builds bespoke membership management systems designed specifically around your association’s requirements. Not adapted from a template — built from scratch around how you actually operate.

Our membership management systems handle:

Member company database management
Membership tier and renewal management
Committee and council record keeping
Member communications and notifications
Remote access — office and home working
Reporting for board and committee meetings
Integration with your website and payments

Currently providing membership management for BISHTA and SPATA — two of the UK’s leading wet leisure industry trade associations — for over 12 years.

Enterprise WordPress Development and Managed Hosting

WordPress powers 43% of the web. We make it work properly for your business.

WordPress is the world’s most widely used website platform — but the difference between a well-built WordPress site and a poorly built one is significant. Speed, security, reliability and the ability to grow with your business all depend on how it’s built and how it’s maintained.

Ettrick Intelligence provides enterprise-grade WordPress development and managed hosting for UK businesses — with over 15 years of experience and approximately 20 active client sites currently under management.

Our WordPress services include:

New website design and development
Existing website improvement and optimisation
Plugin development and customisation
Managed hosting on UK servers — GDPR compliant
Daily automated backups
WordPress core, theme and plugin updates
Performance optimisation
Security monitoring and maintenance
SSL certificate management
Direct founder support — no support tickets

All sites hosted on UK-based infrastructure with 99.999% uptime — the same five-nines reliability that underpins all Ettrick Intelligence products.

Business VoIP Telephony — Modern business phone systems, without the complexity

Traditional phone systems are expensive, inflexible and tied to a physical location. Modern VoIP telephony gives your team the ability to make and receive calls from anywhere — office, home or mobile — on a single business number.

Ettrick Intelligence provides business VoIP telephony solutions in partnership with Soho66 — one of the UK’s leading VoIP providers. We handle the setup, configuration and ongoing support so you don’t have to.

Our VoIP service includes:

Business phone number setup and porting
Handset supply and configuration
Softphone setup — calls from PC or mobile
Hunt groups and call routing
Voicemail to email
Call recording where required
Ongoing technical support

Currently providing VoIP services to a small number of UK businesses including BSPF — The British Swimming Pool Federation.

One Partner. Every Technology Need.

The businesses and trade associations we work with don’t want to manage five different technology suppliers. They want one trusted partner who understands their organisation, responds quickly and delivers consistently.

Ettrick Intelligence provides that partnership — combining enterprise software products with professional technology services under one roof, backed by 50 years of engineering experience.

Whether you need a membership system, a website, a phone system or an AI platform — or all four — we deliver everything to the same standard.